To log in, please follow the steps below:
Step 1. Go to page.inplayer.com/doterra-eu/login.html.
Step 2. Click on login here.
Step 3. Enter the credentials (Email Address and Password) you used during registration and click LOG IN. Make sure to use the email and password you used when you purchased your ticket.
If you have these problems, make sure to do the following:
Access the website via private/incognito window. Here is how to do it. This is usually the best solution.
Clear your browser's cache and cookies. Here is how to do it.
Try using a different browser ( Chrome, Mozilla, Safari, Edge ).
Restart your computer or device.
Try using a different device to access the premium content.
Try using a different network like another WiFi connection, 4G or a Hotspot.
Make sure you are not using a VPN service.
In regards to the buffering and stopping, even though that is usually an issue related to your local connection, we are also looking into this on our end to make sure everything is ok. Thank you so much for your patience.
To change the language, simply click on the headphones button on the player:
If you can't see the headphones button, please make sure to try the following:
Access the website via private/incognito window. Here is how to do it. This is usually the best solution.
Clear your browser's cache and cookies. Here is how to do it.
Try using a different browser ( Chrome, Mozilla, Safari, Edge ).
Restart your computer or device.
Try using a different device to access the premium content.
Try using a different network like another WiFi connection, 4G or a Hotspot.
Make sure you are not using a VPN service.
Note that we are also looking into any problems with the audio selection on our end as well, to make sure everything is ok.
However, please also note that the selection of language option is not available for all videos.
Unfortunately, as stated on the page, the publisher's policy is not to provide any refunds. The publisher's suggestion is that you try and sell your pass to a friend who might like to keep watching.
Alternatively, you can email europeconvention@doterra.comfor any further refund related questions.
For this, please make sure to contact the publisher directly on europeconvention@doterra.com.
For any content or product related questions, makes sure to contact europeconvention@doterra.com.
In doTERRA Europe's history, this event is the first of its kind. doTERRA means "Gift of the Earth" and as caretakers of Earth, we must adapt to our surroundings. Elevate Webvention 2020 is an opportunity for us to make the most of the current circumstances and attend doTERRA Europe's biggest event of the year from the comfort of your own home.
From 21–23 May 2020, content will begin daily from 10:00 London BST /11:00 Amsterdam CEST/ 12:00 Moscow MSK. You will have complete access to the content released each day. After the event, content will remain available for an additional 6 days up until Friday 29 May.
#doTERRAElevate